CVA Roving Technical Support Assistant – NE CORE At Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action helping people triumph over adversity and build stronger communities from within. Now, and for the future. In Nigeria, Mercy Corps has worked since 2012 by focusing its programming on adolescent girls’ empowerment, economic development, conflict mitigation, and humanitarian response.

Mercy Corps has been present in Nigeria since 2012, focusing its interventions on adolescent girls’ empowerment, economic development, and conflict mitigation. With the insurgency spilling over from the Northeast of Nigeria and causing displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs. With funding from institutional donors, foundations and private corporations, Mercy Corps continues to aid meet the basic needs of vulnerable populations in the areas of food security, shelter, water and sanitation, protection, and livelihoods.

With the recognition of the protracted crisis in Northeast Nigeria, Mercy Corps’ strategy and expansion plans aim to address the root causes of the crisis and seek to build long-term resilience of communities with integrated programs focusing on the recovery of markets and livelihoods, social cohesion and social protection, and youth empowerment with emphasis on adolescent girls and boys. With multiple funding streams from large institutional donors and foundations, Mercy Corps’ programs in Northeast Nigeria continue to scale up and serve communities by transitioning them from humanitarian aid to early recovery programs.

GENERAL POSITION SUMMARY

This position is based in Maiduguri with major responsibility of supporting Mercy Corps CVA activities under BHA THRIVE and BEGE program in Jere/MMC and BEGE LGA. She/he will also provide general support to the CVA sector in carrying out its day to-day implementation of activities.

ESSENTIAL JOB FUNCTIONS

• The Ad-hoc CVA Technical Support Assistant will be responsible for supporting the management of all CASH activities under NE CORE project around deep field locations in liaison relevant technical team members.
• Support all CVA activities in NE CORE locations.
• Assist the CVA activities to ensure works are implemented according to plans and completed within the designated timeframe.
• Monitor the quality of CVA materials redeemed against the vouchers.
• Support in CVA redemption and reconciliations with vendors.
• Administering of CVA Compliance checklist for vendors stock checks before items redemption.
• Support in pre-evaluation of needs (target need assessment, Beneficiary identification, and selection.
• Provide technical support and orientation to local technicians and artisans.
• Conduct community sensitization, awareness, and mobilization to encourage beneficiaries’ commitment to the CVA activities with support from community engagement officer.
• Conduct community sensitization, awareness, and mobilization to encourage beneficiary commitment to CVA activities.
• Assist in Routine monitoring of project activities and report feedback from the community and stakeholders to CVA Officer.
• Support CVA officer in documentations of all CVA, PRs, task order, Activity budget and any other documents.
• Support CVA officer in preparation of payment documents, meeting with vendors, write minutes of monthly meeting and any other meeting.
• Works closely with CVA vendors in the field with provision of technical support and guidance.
• Develop good working relationships and coordinate with relevant stakeholders involved in areas of intervention.
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
• Any other duties as assigned.

ORGANIZATIONAL LEARNING

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

ACCOUNTABILITY TO BENEFICIARIES

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring, and evaluation of our field projects.

Reports Directly To: Cash Platform and Vendor Relations Officer

Works Directly With: All program teams, Operations, MEL, etc.

Knowledge and Experience

• Bachelor’s degree in social sciences, Business, Finance, or relevant field of studies
• Experience working in a similar role with a strong educational background is required.
• Experience working with local stakeholders is required.
• Good organizational and program management skills and the ability to anticipate program needs.
• Demonstrated proficiency with MS Office and design software (i.e., Word, Excel, PowerPoint) are required, with a strong focus on Excel.
• Ability to perform voucher distribution/activation and management process on the field is required.
• Excellent oral and written English skills are an advantage, with local languages skills a bonus. Proven experience working in insecure environment and through remote management.
• Fluency in English, Hausa, and other relevant local languages is desirable.
• Ability to navigate the NAGIS Platform and Red Rose Platform is an added advantage to you submission.

SUCCESS FACTORS

• The successful candidate will combine curiosity and a strong willingness to learn in the shortest possible time that will enable the candidate to meet the expectations of this role. Candidate should be equipped with additional attribute of “want-to-do” attitude. S/he will be an effective communicator, self-motivated with dedication towards deliverables and commitment to deliver with limited time and resources. S/He will be highly motivated, with initiative and capable of working with limited direct supervision. S/he will be willing to conduct several days-long field travels and work in an ethnically and culturally diversified and fast-growing team.
• The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive, and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
• Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs, and Mercy Corps’ policies, procedures, and values always and in all in-country venues.

LIVING CONDITIONS / ENVIRONMENTAL CONDITIONS:

The position will be based in Maiduguri with frequent travels to deep field Locations in Borno State.

Method of Application

Interested and qualified applicants should send their

• A copy of bachelor’s degree in social sciences, business, finance or relevant field of studies
• A copy of NYSC Certificate
• A comprehensive Curriculum Vitae and Cover Letter explaining suitability for the job 

Deadline for Submission: 27^th May 2024

Submissions: Interested applicants should submit their document in a single file document to the mail:

mdg-quotations@mercycorps.org using the subject ‘CVA Technical Support Assistant’ as subject of mail.